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The Boutique Mountain Experience

Tailormade stays for the best memories - leave the details to us. Revel in the comfort and privacy of your exclusive vacation rental while enjoying personalised services and one-of-a-kind experiences.

Frequently Asked Questions

What are your check in and check out times?

Our check in time is 4PM EST and our check out time is 10AM EST.

What is your cancellation policy?

Full Refund: Guests can receive a full refund if they cancel within 48 hours of booking, provided the cancellation occurs at least 14 days before check-in. 50% Refund: If guests cancel between 7 and 14 days before check-in, they are entitled to a 50% refund for all nights. No Refund: Cancellations made less than 7 days before check-in are not eligible for a refund. Cleaning Fees: These are always refunded if the guest cancels before check-in, regardless of the cancellation policy. ​

Can I check in early or check out late?

We're happy to offer early check-ins or late check-outs whenever possible, but please note that these requests are based on availability and our housekeeping team's schedule. We always want to make sure each room is properly cleaned and prepared to our standards for every guest’s comfort. If you're interested in arriving early or staying a little later, feel free to reach out closer to your arrival or departure date—we'll do our best to accommodate you!

What is our cleaning and inspection process?

We take great pride in providing a clean, safe, and welcoming space for every guest. Each of our cabins is thoroughly cleaned by our dedicated All-Star Cleaning Team, who work hard to ensure every detail is just right. After the initial clean, an independent inspection company performs a detailed check of the cabin. No cabin is considered guest-ready until it has passed a full inspection and been officially signed off by the inspector. For added comfort and hygiene: Hot tubs are completely drained, cleaned, and refilled after every stay, ensuring fresh water for each new guest. In our indoor pool cabins, the pools are carefully cleaned, the temperature is tested, and a chemical balance reading is taken before each check-in. Photos of the clean, along with the temp and chemical balance results, are sent to the property manager and must pass inspection before guests arrive. These steps are part of our commitment to offering you not just a beautiful place to stay—but a meticulously prepared one.

Trusted by our guests

It was a beautiful cabin and it was perfect for our family to get away for a few days. It was close enough to Pigeon Forge if you want to explore the town but private and quiet enough if you want to get away and rest. We loved it!!

Carrie H.

Twins Treehouse , May 2026

Twins Treehouse

Beautiful, spacious home with great views! It was spotless and just as described. Close to many local spots and an easy drive to the Smoky Mountains. Host was on top of communication, we didn’t have any issues and would highly recommend this spot!

Alexander B.

Moose Tracks , May 2026

Moose Tracks

Place was soooo Beautiful! I loved everything about the place.. Very peaceful and quiet, I will be returning if available 🩷

Heather T.

It's a Wonderful Life , May 2026

It's a Wonderful Life

Ricky is THE best host ever. He's always responsive and proactive for everything that I needed to ask. He's hands down friendly too. About his lodge.. it's just a perfect accommodation in Gatlinburg and Pigeon Forge area. You have everything you need in Gatlinburg within 10 mins. I will definitely come back to Ricky's lodge for our fall family trip!

Seongu L.

Dreamin' of Dolly , May 2026

Dreamin' of Dolly

Very beautiful and private

Tamara C.

Gatlinburg Condo Walk to Ober , May 2026

Gatlinburg Condo Walk to Ober

We had a great stay, very clean house, and we saw a lot of black bears in the area which was very cool. It was conveniently located and we enjoyed our stay!

Pia B.

Stunning View Condo , May 2026

Stunning View Condo

This cabin was beautiful inside and out. Even with all the rain during our stay, it felt warm and cozy. Using the hot tub while it’s raining and listening to the creek was the best relaxation. Especially from full days out exploring. Highly recommend and would definitely book again.

Darrell G.

Whispering Creek Cottage , May 2026

Whispering Creek Cottage

Cabin was beautiful and had everything that we needed. My family enjoyed the hot tub and game room.

Kristy R.

Twins Treehouse , May 2026

Twins Treehouse

We had a great stay at Ricky’s cabin! The place was clean, comfortable, and perfect for a family getaway. The views were beautiful, and there was plenty to keep everyone entertained. Ricky was very easy to get in touch with, always responding quickly and making sure we had everything we needed. The hot tub was a great way to relax after long days out exploring. Overall, we really enjoyed our visit and would definitely recommend staying here!

Bogdana A.

Bushel & A Peck , May 2026

Bushel & A Peck

Had a wonderful stay here. Would come back and recommend to others!

Lindy C.

Bushel & A Peck , May 2026

Bushel & A Peck

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