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The Boutique Mountain Experience

Tailormade stays for the best memories - leave the details to us. Revel in the comfort and privacy of your exclusive vacation rental while enjoying personalised services and one-of-a-kind experiences.

Frequently Asked Questions

What are your check in and check out times?

Our check in time is 4PM EST and our check out time is 10AM EST.

What is your cancellation policy?

Full Refund: Guests can receive a full refund if they cancel within 48 hours of booking, provided the cancellation occurs at least 14 days before check-in. 50% Refund: If guests cancel between 7 and 14 days before check-in, they are entitled to a 50% refund for all nights. No Refund: Cancellations made less than 7 days before check-in are not eligible for a refund. Cleaning Fees: These are always refunded if the guest cancels before check-in, regardless of the cancellation policy. ​

Can I check in early or check out late?

We're happy to offer early check-ins or late check-outs whenever possible, but please note that these requests are based on availability and our housekeeping team's schedule. We always want to make sure each room is properly cleaned and prepared to our standards for every guest’s comfort. If you're interested in arriving early or staying a little later, feel free to reach out closer to your arrival or departure date—we'll do our best to accommodate you!

What is our cleaning and inspection process?

We take great pride in providing a clean, safe, and welcoming space for every guest. Each of our cabins is thoroughly cleaned by our dedicated All-Star Cleaning Team, who work hard to ensure every detail is just right. After the initial clean, an independent inspection company performs a detailed check of the cabin. No cabin is considered guest-ready until it has passed a full inspection and been officially signed off by the inspector. For added comfort and hygiene: Hot tubs are completely drained, cleaned, and refilled after every stay, ensuring fresh water for each new guest. In our indoor pool cabins, the pools are carefully cleaned, the temperature is tested, and a chemical balance reading is taken before each check-in. Photos of the clean, along with the temp and chemical balance results, are sent to the property manager and must pass inspection before guests arrive. These steps are part of our commitment to offering you not just a beautiful place to stay—but a meticulously prepared one.

Trusted by our guests

We came for my birthday and was amazed by the view and space of the cabin. Would love to booo again!

Emily M.

It's a Wonderful Life , March 2026

It's a Wonderful Life

Perfect for my family of 4! I have a 1 & 4 year old that loved the upstairs loft area! Beautiful views. Very clean. Ricky is very responsive!

Serena J.

Bushel and a Peck , March 2026

Bushel and a Peck

The location is perfect to get to/from everything. The views are amazing from the back deck. Although we had neighbors fairly close by, it felt very private. The home is a great space and had everything we needed for our trip. Highly recommend

Eric N.

Heavenly Horizon , March 2026

Heavenly Horizon

AMAZING VIEWS!! Spotless condo, worth every penny. Very comfortable and homey. We lived the fireplace, especially after it snowed! My daughter loved the loft area. Host worked so well with us. Easy checkout and no clean up required.

Angela H.

Condo w/ Incredible Views! , March 2026

Condo w/ Incredible Views!

The house was great. It was very comfortable and clean. The kids REALLY enjoyed the game room when we had time at the house. Ricky was a great host and was always proactive with communicating.

Sarah S.

Moose Tracks , March 2026

Moose Tracks

Loved the out door bed over all the whole house was nice the kids loved it

Zaria B.

It's a Wonderful Life , March 2026

It's a Wonderful Life

Nice place Loved the view

Maria G.

Knotty Bear , March 2026

Knotty Bear

Everything was PERFECT. Easy check in and out. The home is beautiful and was very clean and organized.Very kid friendly. More than enough room for my whole family. Host was very welcoming and communicated throughout the visit.

Brittany G.

Moose Tracks , March 2026

Moose Tracks

Super clean pool and hot tub, super spacious and loved that there isn’t a list of things to do at check out. My family had a great time!

Brenda P.

Three Bears Lodge , March 2026

Three Bears Lodge

My family and I had a great stay. Ricky was a great host!

Clarrisa D.

Bushel and a Peck , March 2026

Bushel and a Peck

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