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The Boutique Mountain Experience

Tailormade stays for the best memories - leave the details to us. Revel in the comfort and privacy of your exclusive vacation rental while enjoying personalised services and one-of-a-kind experiences.

Frequently Asked Questions

What are your check in and check out times?

Our check in time is 4PM EST and our check out time is 10AM EST.

What is your cancellation policy?

Full Refund: Guests can receive a full refund if they cancel within 48 hours of booking, provided the cancellation occurs at least 14 days before check-in. 50% Refund: If guests cancel between 7 and 14 days before check-in, they are entitled to a 50% refund for all nights. No Refund: Cancellations made less than 7 days before check-in are not eligible for a refund. Cleaning Fees: These are always refunded if the guest cancels before check-in, regardless of the cancellation policy. ​

Can I check in early or check out late?

We're happy to offer early check-ins or late check-outs whenever possible, but please note that these requests are based on availability and our housekeeping team's schedule. We always want to make sure each room is properly cleaned and prepared to our standards for every guest’s comfort. If you're interested in arriving early or staying a little later, feel free to reach out closer to your arrival or departure date—we'll do our best to accommodate you!

What is our cleaning and inspection process?

We take great pride in providing a clean, safe, and welcoming space for every guest. Each of our cabins is thoroughly cleaned by our dedicated All-Star Cleaning Team, who work hard to ensure every detail is just right. After the initial clean, an independent inspection company performs a detailed check of the cabin. No cabin is considered guest-ready until it has passed a full inspection and been officially signed off by the inspector. For added comfort and hygiene: Hot tubs are completely drained, cleaned, and refilled after every stay, ensuring fresh water for each new guest. In our indoor pool cabins, the pools are carefully cleaned, the temperature is tested, and a chemical balance reading is taken before each check-in. Photos of the clean, along with the temp and chemical balance results, are sent to the property manager and must pass inspection before guests arrive. These steps are part of our commitment to offering you not just a beautiful place to stay—but a meticulously prepared one.

Trusted by our guests

Beautiful property with a magical view. The cabin is conveniently located near all the local attractions and, of course, the Great Smoky Mountains. At the same time, it is fully equipped in a way that makes it a wonderful place to spend time even on rainy days. Ricky is an accessible and responsive host who is available whenever needed.

Michal A.

Honey Bear , June 2026

Honey Bear

Rented the cabin for my birthday week and it did not disappoint. From the views to the attractions, everything was amazing and as advertised. 10/10 recommend and would book again!

Jonathan M.

Cubbies Cabin , May 2026

Cubbies Cabin

We enjoyed our time in Thomson Station. This property is beautiful, spacious and provides all the amenities you need to enjoy your stay. The host is very responsive and friendly.. We hope to be back soon!

Alejandro C.

Franklin LUX 4BR/3.5BA, game room, gym, Pickelball , May 2026

Franklin LUX 4BR/3.5BA, game room, gym, Pickelball

Only issue we had was we arrived after the sun had went down and the house number was a little difficult to see. House is very spacious and quite! Although not secluded still had a nice view from the back deck! Comfortable king size beds!

Sarah W.

Bushel & A Peck , May 2026

Bushel & A Peck

Amazing views, super spacious inside and outside areas. The Dolly Parton theme was soo cool! Minutes from downtown, 10/10 recommendation this spot!

Nicole D.

Dreamin' of Dolly , May 2026

Dreamin' of Dolly

This cabin was in a peaceful and quiet location but was still very close into town for restaurants, shopping, and activities. We loved having both bedrooms on the lower floor and having a play space in the loft. Our host was very responsive and helpful. Would highly recommend to others!

Megan A.

Bears Eye View , May 2026

Bears Eye View

It was a beautiful cabin and it was perfect for our family to get away for a few days. It was close enough to Pigeon Forge if you want to explore the town but private and quiet enough if you want to get away and rest. We loved it!!

Carrie H.

Twins Treehouse , May 2026

Twins Treehouse

Beautiful, spacious home with great views! It was spotless and just as described. Close to many local spots and an easy drive to the Smoky Mountains. Host was on top of communication, we didn’t have any issues and would highly recommend this spot!

Alexander B.

Moose Tracks , May 2026

Moose Tracks

Place was soooo Beautiful! I loved everything about the place.. Very peaceful and quiet, I will be returning if available 🩷

Heather T.

It's a Wonderful Life , May 2026

It's a Wonderful Life

Ricky is THE best host ever. He's always responsive and proactive for everything that I needed to ask. He's hands down friendly too. About his lodge.. it's just a perfect accommodation in Gatlinburg and Pigeon Forge area. You have everything you need in Gatlinburg within 10 mins. I will definitely come back to Ricky's lodge for our fall family trip!

Seongu L.

Dreamin' of Dolly , May 2026

Dreamin' of Dolly

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