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The Boutique Mountain Experience

Tailormade stays for the best memories - leave the details to us. Revel in the comfort and privacy of your exclusive vacation rental while enjoying personalised services and one-of-a-kind experiences.

Frequently Asked Questions

What are your check in and check out times?

Our check in time is 4PM EST and our check out time is 10AM EST.

What is your cancellation policy?

Full Refund: Guests can receive a full refund if they cancel within 48 hours of booking, provided the cancellation occurs at least 14 days before check-in. 50% Refund: If guests cancel between 7 and 14 days before check-in, they are entitled to a 50% refund for all nights. No Refund: Cancellations made less than 7 days before check-in are not eligible for a refund. Cleaning Fees: These are always refunded if the guest cancels before check-in, regardless of the cancellation policy. ​

Can I check in early or check out late?

We're happy to offer early check-ins or late check-outs whenever possible, but please note that these requests are based on availability and our housekeeping team's schedule. We always want to make sure each room is properly cleaned and prepared to our standards for every guest’s comfort. If you're interested in arriving early or staying a little later, feel free to reach out closer to your arrival or departure date—we'll do our best to accommodate you!

What is our cleaning and inspection process?

We take great pride in providing a clean, safe, and welcoming space for every guest. Each of our cabins is thoroughly cleaned by our dedicated All-Star Cleaning Team, who work hard to ensure every detail is just right. After the initial clean, an independent inspection company performs a detailed check of the cabin. No cabin is considered guest-ready until it has passed a full inspection and been officially signed off by the inspector. For added comfort and hygiene: Hot tubs are completely drained, cleaned, and refilled after every stay, ensuring fresh water for each new guest. In our indoor pool cabins, the pools are carefully cleaned, the temperature is tested, and a chemical balance reading is taken before each check-in. Photos of the clean, along with the temp and chemical balance results, are sent to the property manager and must pass inspection before guests arrive. These steps are part of our commitment to offering you not just a beautiful place to stay—but a meticulously prepared one.

Trusted by our guests

This place is absolutely amazing! Every space was well prepared, clean and inviting. The beds were all comfortable and the bathrooms very clean. The little touches like the record player, Dolly phone and hide away game room were really really cool. The movie theater was so comfortable and fun to watch movies together. Our family loved our stay. We will definitely rent again!

Amy G.

Dreamin' of Dolly , July 2026

Dreamin' of Dolly

This cabin fit our family of 5 perfectly. For the 7 nights we stayed, it was exactly what was needed to stay comfortably and had all of the necessary amenities.

Adam S.

Knotty Bear , July 2026

Knotty Bear

Such a beautiful cabin with great views! The area was fantastic. Close enough to everything but yet far enough away. We had a marvelous time and would absolutely stay again.

Kayce W.

Cherokee Mist , July 2026

Cherokee Mist

Ricky was a great host. Probably one of the most responsive hosts that I have rented from. The house was great. Modern. Well equipped. The view was great! We will add this to our travel list for the future!

Lora B.

Heavenly Horizon , July 2026

Heavenly Horizon

Me and my family really enjoyed ourselves. It was a beautiful view and the perfect spot to watch fireworks. The home was cozy and really relaxing.

Meeka B.

Summit Splash , July 2026

Summit Splash

Ricky was awesome, checked on us daily and the cabin was just beautiful. The cabin was just as the pictures advertised and more. I was 100% satisfied with my stay and will return soon!!!! Thanks Ricky!!!!!

Tracy M.

Hilltop Escape , July 2026

Hilltop Escape

My family and I had an amazing time staying at this cabin. It had everything that we needed, and more. It was local to many places that we visited, which added great convenience. It was very clean and we would definitely go back.

Courtney C.

Bushel & A Peck , July 2026

Bushel & A Peck

Great little cabin in the Smokies. The kids loved the loft area with all the games and pool table. Loved having a hot tub in the back deck and a pool on the property.

April F.

Twins Treehouse , July 2026

Twins Treehouse

We had an amazing stay! The cabin was spotless, cozy, and had everything we needed. The mountain views were beautiful, and it was close to all the attractions while still feeling peaceful. We’d definitely stay here again!

Dilip B.

Moose Tracks , July 2026

Moose Tracks

Ricky was always attended it of what we need and he answers my question really quick thank you.

Yesenia C.

Stunning View Condo , July 2026

Stunning View Condo

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