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The Boutique Mountain Experience

Tailormade stays for the best memories - leave the details to us. Revel in the comfort and privacy of your exclusive vacation rental while enjoying personalised services and one-of-a-kind experiences.

Frequently Asked Questions

What are your check in and check out times?

Our check in time is 4PM EST and our check out time is 10AM EST.

What is your cancellation policy?

Full Refund: Guests can receive a full refund if they cancel within 48 hours of booking, provided the cancellation occurs at least 14 days before check-in. 50% Refund: If guests cancel between 7 and 14 days before check-in, they are entitled to a 50% refund for all nights. No Refund: Cancellations made less than 7 days before check-in are not eligible for a refund. Cleaning Fees: These are always refunded if the guest cancels before check-in, regardless of the cancellation policy. ​

Can I check in early or check out late?

We're happy to offer early check-ins or late check-outs whenever possible, but please note that these requests are based on availability and our housekeeping team's schedule. We always want to make sure each room is properly cleaned and prepared to our standards for every guest’s comfort. If you're interested in arriving early or staying a little later, feel free to reach out closer to your arrival or departure date—we'll do our best to accommodate you!

What is our cleaning and inspection process?

We take great pride in providing a clean, safe, and welcoming space for every guest. Each of our cabins is thoroughly cleaned by our dedicated All-Star Cleaning Team, who work hard to ensure every detail is just right. After the initial clean, an independent inspection company performs a detailed check of the cabin. No cabin is considered guest-ready until it has passed a full inspection and been officially signed off by the inspector. For added comfort and hygiene: Hot tubs are completely drained, cleaned, and refilled after every stay, ensuring fresh water for each new guest. In our indoor pool cabins, the pools are carefully cleaned, the temperature is tested, and a chemical balance reading is taken before each check-in. Photos of the clean, along with the temp and chemical balance results, are sent to the property manager and must pass inspection before guests arrive. These steps are part of our commitment to offering you not just a beautiful place to stay—but a meticulously prepared one.

Trusted by our guests

Great Place and the host was very responsive. Would definitely stay again and would definitely recommend!

Saul H.

Gatlinburg Condo Walk to Ober , August 2026

Gatlinburg Condo Walk to Ober

It was an amazing weekend at this place everything you think of is available at this place nice view clean pool and hot tub

Ahmed K.

Smoky Oasis , August 2026

Smoky Oasis

Definitely a 10/10 thanks for everything

Shanice J.

Cubbies Cabin , August 2026

Cubbies Cabin

What a beautiful place to spend the weekend! The views are spectacular from the backside of the house. Everything was modern & clean. The basement is a perfect place for kids/teenagers to hang out too. Overall a great house & a great host. Thanks!

Kelly S.

Dreamin' of Dolly , August 2026

Dreamin' of Dolly

We throughly enjoyed our weekend! The cabin was just right for our family of four. The cabin was clean, amenities were excellent and the views were amazing!

Amy S.

Unforgettable , August 2026

Unforgettable

Our host was very proactive and attentive during our stay, the cabin was beautiful, clean, private, easy to find, and overall it was just perfect! We enjoyed it very much and already planned another stay in May 2027😊 Our host was excellent!

Bonnie H.

Heavenly Sunsets , August 2026

Heavenly Sunsets

The location and Cabin was fantastic and had a beautiful Mountain View!! The only thing I would say is bring a fan if you are planning on staying here it’s is extremely hot during the day. It was very clean and felt very homey! Would come back!

Ryan C.

Scenic Escape , August 2026

Scenic Escape

We had a great stay at Bears Eye View and wish we could have stayed longer! Everything was as described and the cabin had everything we needed. The location was great - you felt like you were in the mountains but still close enough to the action in Pigeon Forge. My daughter loved the lofted area, and we loved the hot tub after a busy day of visiting the sights. Ricky was always very quick to respond and very helpful. When we come back to the area, we will definitely look into staying at the cabin again!

Melissa G.

Bears Eye View , August 2026

Bears Eye View

Phenomenal experience. Really can’t say enough. Beautiful spacious cabin with a large private pool on a cul-de-sac like street in the mountains. Everything is like new, wonderful quick service, good recommendations when requested. Thank you, Ricky!

Marc F.

The Diamond Oak , August 2026

The Diamond Oak

Ricky was an extremely responsive and informative host. The cabin was beautiful and in a great location. Our party of 13 had plenty of space to either spread out or come together in the common areas. We would definitely stay here again.

Ami R.

Ember Ridge , August 2026

Ember Ridge

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